Sagelandhouse is a small online store with a simple aim: to help women feel comfortable and elegant in what they wear, and to look after them well while they shop. We're owned and run from Belgium, our customers are in Australia, and our team works remotely, in direct contact with the owner.
Team members enjoy a staff discount across the whole range.
How to Apply
If you see a role that fits your background, we would like to hear from you.
- Review the open positions below.
- Email your resume and a brief introduction to careers@sagelandhouse.com
- Include the exact job title in your subject line so it reaches the right person.
Open Positions (click for details)
Customer Care Representative (Email & Messaging)
Location: Remote (Australia-based)
Employment Type: Full-Time
Hours: Monday – Friday, 9 AM – 5 PM local
About the Role
We need a patient, thoughtful communicator to handle our daily customer inquiries. Our customers often ask for specific advice regarding fabric drape, bust sizing, and shipping times. You will be their primary point of contact, ensuring they feel confident in their purchases and supported if they need to arrange a return.
What you'll be doing
- Managing inbound customer emails and social media direct messages.
- Providing accurate sizing and fit advice based on our sizing guides.
- Processing returns, exchanges, and tracking lost or delayed shipments.
- Relaying recurring customer feedback regarding fit or local shipping issues to our Belgian headquarters.
Requirements
- Prior experience in e-commerce customer support.
- Clear, grammatically correct, and warm written communication skills.
- Familiarity with Shopify and common customer service ticketing software.
- A quiet, reliable home workspace with a stable internet connection.
What we offer
- A steady, predictable schedule without weekend shifts.
- Remote working flexibility.
- A generous staff discount on the Sagelandhouse collection.
- Direct communication and support from the core founding team.
Local Brand & Content Coordinator
Location: Remote (Australia-based)
Employment Type: Full-Time
Hours: Monday – Friday, 9 AM – 5 PM local
About the Role
We are looking for someone to manage our social media presence and coordinate local lifestyle photography. Your job is to show how our blouses transition from a morning coffee run in Melbourne to an afternoon on the coast.
What you'll be doing
- Scheduling and publishing daily content across Facebook and Instagram.
- Sourcing and communicating with local Australian models and photographers for monthly lifestyle shoots.
- Writing captions that speak directly to our mature Australian demographic.
- Monitoring social media engagement and replying to public comments.
Requirements
- Proven experience managing social media accounts for a retail or fashion brand.
- A strong visual eye and understanding of our understated, elegant aesthetic.
- Ability to organize small-scale local photoshoots (booking talent, finding locations).
- An understanding of what appeals to a slightly older demographic.
What we offer
- Creative control over how our brand looks and feels in the Australian market.
- A budget for local content creation and styling.
- Remote work flexibility.
- Standard weekday hours.